Privacy Policy

Effective Date: [10-04-2023]
Website: www.bouncybuds.com

At Bouncy Buds, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Who We Are

Bouncy Buds is an e-commerce brand serving customers in the USA, UAE, and India, offering products for babies and pets via our website, built on the WooCommerce platform.

2. Information We Collect

We may collect the following types of data:

Personal Information

• Name
• Email address
• Billing and shipping addresses
• Phone number
• Payment details (processed securely via Stripe, Razorpay, or other payment gateways)
• Order and account history

Technical & Usage Data

• IP address
• Device type
• Browser information
• Pages visited and time spent on our site
• Referring URLs

We use cookies and similar technologies to enhance your experience and analyze website traffic.

3. How We Use Your Information

We use your data to:

• Fulfill and manage your orders
• Communicate order updates and respond to inquiries
• Improve our website functionality and user experience
• Detect and prevent fraud or unauthorized activity
• Analyze traffic and user behavior using tools like Google Analytics and Facebook Pixel (upon implementation)

4. Payment Information

Payment details are processed securely through third-party payment gateways like Stripe and Razorpay. We do not store your full credit/debit card information on our servers.

5. Sharing of Information

We only share your personal information when necessary, such as with:

• Payment processors (e.g., Stripe, Razorpay)
• Shipping and logistics partners
• CRM or order management systems
• Legal authorities when required to comply with laws or protect our rights

We do not sell or rent your data to third parties.

6. Cookies & Tracking Technologies

Our site uses cookies to:

• Recognize you on return visits
• Keep track of your shopping cart and preferences
• Collect data for analytics (Google Analytics, Facebook Pixel)

You can manage cookie preferences through your browser settings.

7. Email Communications

Currently, we do not use email marketing tools. In the future, if we initiate promotional communications, you will have the option to opt in and unsubscribe at any time.

8. Data Security

We follow best practices to protect your personal data, including SSL encryption, secure payment gateways, and restricted data access.

However, please note that no internet transmission is 100% secure, and we encourage users to use strong passwords and remain cautious.

9. Children’s Privacy

Our site and products are suitable for all age groups. However, we do not knowingly collect personal data from children under the age of 13 without parental consent.

10. International Users

By using our services, you acknowledge and agree that your information may be processed and stored in countries where we operate, including India, USA, and UAE.

11. Your Rights

Depending on your location, you may have the right to:

• Access or update your personal information
• Request deletion of your data
• Object to or restrict certain processing activities
• Withdraw consent for marketing

To exercise these rights, contact us at: [email protected]

12. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

13. Changes to This Policy

We may update this Privacy Policy periodically. All changes will be posted on this page, and the “Effective Date” will be updated accordingly.

14. Contact Us

For questions, concerns, or data-related requests, please contact:

Bouncy Buds Support Team
Email: [email protected]
Website: www.bouncybuds.com